We are looking for someone to field questions and answers to a Telegram group of over 2000 members. We are a data/chat company with an erc-20 compliant utility token, and are seeking persons with experience using and being admin/mod on Telegram and Reddit, inputting data, customer satisfaction, and understanding the cryptocurrency field to work alongside us.
Using a playbook/FAQ document provided by us, you will promptly address user concerns within an agreed upon time limit, answer product questions, and draft succinct responses to new questions that have not been addressed, keeping in contact with other team members when needed for relaying these answers. In short, you'll be a key part of our communications strategy to stay within reach of our community and enabling the conversations that happen every day on Telegram and Reddit.
Most importantly, responses and decorum must adhere to legal compliance guidelines which you'll receive; this indicates an ability by you to structure public-facing responses according to agreed upon messaging.
Start your application with your Telegram handle!
More than 30 hrs/week
More than 3 months3+ monthsProject LengthDuration
I am looking for a mix of experience and value