1. People oriented person.
2. Enjoy writing emails, making a customer feel special and cared for.
3. Good command of English.
4. Computer and internet savvy.
5. Has a basic understanding of web hosting and domain names.
6. Able to follow instructions.
7. Willing to learn quickly.
8. Creative in troubleshooting customer problems.
9. Provide reports on customer experience and enjoy following up with customers.