Only freelancers located in the U.S. may apply.U.S. located freelancers only
Needs to hire 2 Freelancers
We are looking for a confident, upbeat, and friendly multi-tasker to handle inbound calls for our Amazon business. This role will require being able to answer, and field 20 as high as 60 daily incoming calls from 9 am - 5 pm EST Monday - Friday.
Additional tasks will require entering data into our CRM based on the call, nominal emails and occasional outbound calls to reach out to clients experiencing issues with our products.
Our motto is "customer obsession" you will always need to put the customer first even if they are difficult to deal with on occasion. This position has the potential to be a consistent long-term contract.
You will need to be extremely dependable and a self-starter. We will train you on the products we carry and our company policies to make you extremely efficient. You will need to be 100% available from 9-5 pm EST and cannot miss any customer service calls. Please read this over and thoroughly digest what our needs are before applying.
More than 30 hrs/week
More than 3 months3+ monthsProject LengthDuration
I am looking for a mix of experience and value