Customer Service Manager

Closed - This job posting has been filled and work has been completed.
Admin Support Other - Admin Support Posted 3 years ago


More than 30 hrs/week
More than 6 months


Need gifted Customer Service Manager to oversee IB/OB phone team of 7 home-based ladies based in Philippines, will grow to 25 agents within 18 months. Have to come up with strategies to keep the team efficient, how to monitor performance, how to create urgency during calls, how to upsell during and after the sale.  Must be good teacher, motivator, trainer, with track record for high performance. Experience with hiring and managing sales staff necessary. Long-term position. Full-time position. Compensation to be hourly with additional monthly bonuses based on individual and group performance.

About the Client

(4.72) 121 reviews

United States
Honomu 02:14 AM

376 Jobs Posted
48% Hire Rate, 5 Open Jobs

Over $50,000 Total Spent
294 Hires, 29 Active

$5.82/hr Avg Hourly Rate Paid
32,642 Hours

Member Since Jun 30, 2009