-Call customer for pickups and collect after shipment feedback
-Answer product and service questions; suggesting information about service.
-Recordin account information.
-Maintains customer records by updating account information.
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Recommends potential products or services to management by collecting customer information and analyzing customer needs.
-Prepares product or service reports by collecting and analyzing customer information.
-Contributes to team effort by accomplishing related results as needed.
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December 11, 2017
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