We service rural area's through the U.S who normally wouldn't have Air Service. We are looking for Customer Service Support individuals to assist on our reservation line. These individual needs to be Customer focused.
We are looking for individuals who are:
*Self motivated and disciplined during the hours scheduled to work.
*Excellent communication skills are necessary along with a results-driven attitude.
*Ability to use the latest technology
*A minimum of 6 months customer service experience preferred. .
*Responsible for all customer inquiries
*Provide excellent customer service
*Follow up to customer inquiries
*Resolve issues on first call
*Appropriately communicate with customers
*Thrives in a fast paced environment.
*Ability to read, analyze, and interpret verbal and written instructions.
*Ability to write business correspondence.
*Ability to effectively present information and respond to questions from customers
*Ability to speak effectively with individuals identified in Work Relationships.
*Ability to define problems, collect data, establish facts, and draw valid conclusions.
*Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
*Knowledge of email systems such as Google sufficient to communicate with both internal and external contacts.
*Knowledge of Word and/or Excel sufficient to enter data, copy or cut and paste data and print results as required.
*Ability to manage multiple web or software based programs simultaneously.
More than 30 hrs/week
More than 3 months3+ monthsProject LengthDuration
I am looking for freelancers with the lowest rates