Looking for a hardworking, honest, dedicated customer service assistant to handle simple customer inquiries on the weekends (Saturday and Sunday).
Perfect for remote workers looking to supplement their income.
You MUST have:
- at least 1 year of experience in CS
- the ability to reply all emails within 24 hours of receiving them
- the ability to follow SOPs
- excellent, native-level reading and writing skills in English
- proficiency in using CS tools like Groove or Helpscout
- an eye for optimising or improving processes
- availability on weekends - (both Saturday and Sunday)
- ability to think creatively - (how can you make the customer happy while keeping in line with company policy?)
- attention to detail and empathy to the customer's issues
- eagerness to learn and adept quickly - (we add new products regularly)
- reply to this job ad with the words 'Hello Kneeling' in the first line
- patience and dedication to helping people, and achieving 100% customer satisfaction rate
This is an ongoing PART-TIME role - weekends only.
Time commitment of maximum 2 hours per day = total of 8 - 10 hours per month
Please reply with the following:
- your hourly rate
- number of hours available on the weekend
- when you are available to start
- past / present job experience
- why you are the perfect candidate.
Only shortlisted candidates will be contacted.
Less than 30 hrs/week
More than 3 months3+ monthsProject LengthDuration
I am looking for freelancers with the lowest rates