We help trucking companies connect with shippers to move freight across the US, using a mobile app. I need someone who is comfortable with customer service and data entry to help guide our trucking companies through joining our brokerage. We also want this person to follow up and engage with trucking companies to do more jobs with Convoy and use our mobile application.
This person would:
1. Call/email trucking companies that signed up through our website to confirm their business information
2. Cold call carriers and sell them on using Convoy as a load source.
3. Verify their paperwork (W9, operating authority, and insurance certificate) is correct
4. Call/email them to confirm how many trucks they have, what type, and what locations they like to take freight in.
5. Follow up with carriers who did not return paperwork
6. Engage with carriers who just started working with us to help them and encourage them to do more work and to use the Convoy mobile application
This person should be detail-oriented, and default to asking questions before making judgement calls on something they aren't certain about. We are looking for candidates who are strong in oral and written English language (bi-lingual English/Spanish speakers are a bonus)
We prefer to hire candidates who are available for 40 hours per weeks and should be available to work starting from 6-8AM and ending from 3-5PM Pacific (Los Angeles) Time.
More than 30 hrs/week
More than 3 months3+ monthsProject LengthDuration
I am looking for freelancers with the lowest rates