Customer Support Agent

Closed - This job posting has been filled and work has been completed.
Customer Service Other - Customer Service Posted 3 years ago


Less than 30 hrs/week
3 to 6 months


MarketMaker4 provides a comprehensive eSourcing solution that supports the entire sourcing life-cycle. We empower procurement professionals by giving them the ability to decide not just how to source, but also what to source, when to source and who to source from.

This role includes:
* Researching potential suppliers and identifying contacts information
* Technical support to assist users operating our platform
* Training some users to use the platform
* Providing assistance via phone, email and chat
* Providing reactive and proactive support
* Using web-based tools to carry out supply market research

This is NOT a cold-calling sales role.

YOU WILL NEED TO BE ABLE TO WORK DURING EUROPEAN WORKING HOURS. You will also need to do some work during USA working hours to liaise with team members there.  This role is NOT suitable for someone who already has a full-time job.

You will need to be comfortable with web-based and telephone research and also the use of MS Office, Google Apps etc.

You must have excellent written and spoken English.
Additional Languages spoken would be a plus.

When applying please confirm that you are able to meet all of the above criteria.

About the Client

(4.99) 34 reviews

United Kingdom
Chesham 11:36 PM

113 Jobs Posted
56% Hire Rate, 1 Open Job

Over $50,000 Total Spent
114 Hires, 29 Active

$9.86/hr Avg Hourly Rate Paid
103,508 Hours

Member Since Feb 27, 2012