We are looking for a virtual assistant who will join our rock start team on a journey to grow our eCommerce & Internet Marketing business and help people around the world.
This is a full time opportunity for long term.
Your responsibilities will include:
- Answering daily emails, chat messages and voice calls received from customers within max 24h time
frame from receiving the email
-Keeping the quality of email responses high
-Handling challenging emails and customer
-alerting the team when too many customers complain for same thing
-Being fluent in English in written form
- Past customer support experience with handling customer requests via email/chat
- Proactive, honest and reliable person
- Ability to work Monday-Sunday including holidays at least 2-3h
1. Has a sharp mind
2. Works fast
3. No fluff/Straight to the point
4. Very attentive to details
5. Solutions oriented
Prior experience in management, customer service and impeccable English are all vital!
We are looking for someone who is quite independent and who will solve problems, as well as communicating to us when you feel there is something that could be improved.
Here is the list of Benefits that you get when you join our team:
1. Flexible work schedule as long as you archive your goals
2. 10 days of paid vacation per year
3. $200/yr education benefit
4. $200/yr fitness benefit
Our starting rate is $3 (+ upwork fee = $3.75) which gradually increases with your positive performance over time. You get your first raise after 1 month probation period.
We will have a test job for selected candidates!
Please apply here with a description of your experience and proposed rate. Include phrase "Purple Monkey" in the Cover letter.
More than 30 hrs/week
More than 3 months3+ monthsProject LengthDuration
I am looking for freelancers with the lowest rates