The project includes;
- Entering live chat information from the chat system backend to our custom CRM and allocating and updating correctly to the appropriate assignee. Assistance with setting up automated system may be needed.
- Manage a 3rd party conversion system we use to determine where each lead was generated from. A large part of this system is automated but there are also some manual reviewing and updating required as well as report generation. Some of the review process entails listening to each call recording to determine if it is a new lead or repetitive lead, tagging each lead appropriately to reflect the type and quality of the lead, make sure the 3rd party conversion system is integrated correctly with other systems that generate and track the leads such as Adwords, Bing, Analytics, Live Chat, as well as others.
- Update new kitchen cabinet styles into our back-end and front-end. This includes all items, descriptions, and pictures to be uploaded and placed in the appropriate areas. Each cabinet style may have hundreds of items with different descriptions and grouped with different images so attention to detail and triple checking work is crucial.
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Hours to be determined
More than 3 months3+ monthsProject LengthDuration
I am willing to pay higher rates for the most experienced freelancers