California Real Estate Brokerage -
#1 priority is to ensure that the time, effort, energies and talents of the client (Broker/President) are used as effectively as humanly possible. NO JOB is too big or too small for an Executive Assistant.
The Executive Assistant will be calling Movie Stars one minute, data entry the next. You will have to “babysit” the CEO/Agents/Broker, be the most organized person in the office, be a drill sergeant, nursemaid, counselor, servant, and friend, and at the same time be the tightest lips in the organization. You will know more about what is going on in the organization at all times, and keeping the utmost in confidentiality.
Your loyalty MUST always remain with the Broker.
Build, implement, and manage all systems for sellers, buyers, lead generation, client management system, information management, and back-office support.
Oversee all contracts through closing in coordination with the other leaders
Create and maintain an operations manual that documents all systems and standards.
Coordinate the purchase, installation, and maintenance of all office equipment
Be the first point of contact in handling customer inquiries or complaints.
Answer all office calls including “The Lead Line” .
Screen and us a Script to interview potential buyers and react accordingly. If there is no script, create one.
Manage CRM/Information systems including maintaining lead coordination if there is no lead generator.
Submit weekly numbers and daily reports.
Coordinate all client contacts. Use proprietary software for real estate related matters. Searches, CMA's, Flyers, Contracts.
Keep the broker informed regarding any problems or issues that need to be handled.
Responsible for hiring, training, consulting, and holding accountable all additional administrative team members.
Skills: management, training, real-estate