Forex Trading Phone Support Agent

Closed - This job posting has been filled and work has been completed.
Customer Service Other - Customer Service Posted 3 years ago


More than 30 hrs/week
More than 6 months

Intermediate Level

I am looking for a mix of experience and value


You will be working with one of the leading companies in online
marketing of financial services and one of the best sales teams in the

Duties will include:

- Providing first-class support to international clients.
- Explaining the platform and binary options to clients in an engaging
and simple way
- Updating of the client base to ensure accurate client information
and contact details
- Maintenance of support emails and phone calls

The role will also involve educating and keeping traders informed on
the most recent market moves and promoting the services our client

Working hours will be mostly European timezone business hours but
being a telecommute / work from home position hours be a function of
client and business needs

Qualifications the candidate must have ("NEEDS TO HAVE"):

- 1 - 2 years’ experience within the Forex or Binary Options industry
- Excellent telephone manner.
- Attention to detail and accuracy.
- Self-discipline to work from home and manage their own workload.
- Pro-active approach to process improvement
- Maintaining contact with clients to ensure high levels of Client Satisfaction.
- Demonstrating ability to interact and cooperate with all company employees.

Fluency in English is a must.

A second major European language would be beneficial in this role

If you are one of our ideal candidates, let’s talk about how to make
this the perfect job for you.

Please note that due to the high volume of applications we receive,
only shortlisted candidates will be responded to.

About the Client

(4.92) 164 reviews

United Kingdom
London 09:15 PM

437 Jobs Posted
39% Hire Rate, 2 Open Jobs

Over $10,000 Total Spent
222 Hires, 10 Active

$7.28/hr Avg Hourly Rate Paid
420 Hours

Member Since Feb 20, 2011