Lead Customer Support Representative

Customer Service Customer Service Posted 2 years ago


Less than 30 hrs/week
More than 6 months

Intermediate Level

Start Date

September 8, 2013


One of our companies is a large UK online retailer with a unique customer proposition. We are now looking to extend our virtual team. The role will have long term potential for the suitable contractors. The role will involve the following:

*Completing orders on our Magento site and adding and managing orders on our supplier websites to ensure speedy delivery to customer.

*Managing Product categories on Magento including updating and adding products, reviewing special offers from suppliers and implementing such offers to our customer base, through our online website.

*Dealing with customer queries, and providing an excellent level of communication and customer services through Zendesk and email.

A successful candidate will have proven experience using Magento and Zendesk, excellent communication skills and English.

  • Other Skills:

Activity on this Job

Last Viewed by Client: 2 years ago

Hired: 2

About the Client

(4.93) 13 reviews

United Kingdom
Londonderry 01:21 PM

70 Jobs Posted
42% Hire Rate, 1 Open Job

Over $20,000 Total Spent
44 Hires, 12 Active

$9.32/hr Avg Hourly Rate Paid
2,258 Hours

Member Since Jul 26, 2013