Hello! We are an International Consulting, Learning and Development firm. Our mission is to help luxury brands creating a memorable customer experience by delivering personalized marketing research through Mystery Shopping Programs.
We are now hiring mystery shoppers for a famous Skincare Brand in Auckland, New Zealand.
You may wonder what Mystery Shopping is?
Mystery shopping or mystery consumer is a methodology commonly used by market research companies to measure the quality of retail service or gather specific information about the products and services in a shop. Mystery shoppers posing as normal customers perform specific tasks—such as choosing a product, asking questions, raising objections – and then provide detailed reports or feedback about their experiences.
Working Period: July - August 2018
Salary: USD 30 - 60 (depends on scenario)
1. Register as our Mystery Shopper on our website
2. Have free training material and phone training by mystery shopping trainer (15-20 mins)
3. Visit an assigned shop and have interaction with target sales consultants
(voice recording is needed)
4. Have product trial (skincare products) by the sales consultant in the shop
5. Raise objection and ask specific questions to evaluate the sales consultants' performance
6. Report the status of your task with project coordinator
7. Fill in an online questionnaire within 24 hours after your visit
Mystery Shoppers Requirements
Language: Fluent English
Customers of luxury cosmetic/watch & jewellry/ fashion/ sportswear brands preferred
Responsible and Ethical
Having a smartphone with a camera & voice recording function.
Having internet access and proficient in ENGLISH TYPING.
Fun & impressive working experience you must have at least once in your lifetime!
I am looking for freelancers with the lowest rates