Mac specialist

Customer Service Technical Support Posted 3 years ago


Hours to be determined
Less than 1 week

Start Date

January 26, 2013


I have a mac desktop running OSX 10.5.8

I ran Sophos virus detection software which found 4 issues but can't remove them. It says "manual cleaning required" which I read means follow file path and trash virus file.

I also have a password issue from having to go into setup files and wipe old password since I lost mine. Now, although computer is working, it constantly asks me for un and pw. I keep hitting cancel and it lets me continue until a few minutes later and we do it over.

A similar issue exists with my email account. Constant un and pw requests.

I could use antivirus advice, streamlining of the computer, password issues resolved and so forth

We could use "logmein" or similar to walk through these fixes.

I need fluent English speaking and a mac expert. Please not just a computer person who will try and figure this all out over time.

Thanks, Mike

Skills: logmein, english

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Last Viewed by Client: 3 years ago

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About the Client

(4.40) 48 reviews

United States
Caulfield 12:56 PM

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Over $50,000 Total Spent
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Member Since Nov 1, 2011