NOTE: Although this is listed as a one time project I'm actually using it to find someone who might be able to help my business on an ongoing basis.
Hello - I've been putting this off since moving to Portland Oregon from the East Coast. I have a small group of employees (5 people) and need to find someone who can support computer issues remotely. I was hoping to start with my own computer as a little test project - if we can develop a working relationship from there I'd probably want to set up some kind of monthly retainer so you can keep us all running. Need to know what's possible.
Anyway - I run Windows 10 on a 3 year old Dell computer. Since the last Windows update I'm having a serious issue with Microsoft Office. Whenever I try to use the navigation menu to save a document the document freezes (Word / Excel / Powerpoint) and the program has to be restarted. I lose my work.
The other thing which has occurred with the Office Products since the last update is with the clipboard. If I try to copy and paste something from an Office doc (Word / Excel / Powerpoint) to any other program, the office program freezes and the same result as above occurs.
I run both AVG and MalWare Bytes on it for antiviral protection. Malware Bytes has quarantined a few DLLs in the Windows/System32 directory. They call these "potentially unwanted programs" so I took the recommendations... but I suspect it may have something to do with the problem. These quarantine noticed also started occurring right after the windows update.
Anyway - I was hoping I could spend an hour or so with someone doing a screen share to see if these issues could be diagnosed and fixed. And during that time I was also hoping to get to know the person's company and capabilities so we could discuss future assistance.
Please let me know your thoughts - I'm looking forward to reading your proposal!
Hours to be determined
Less than 1 month< 1 monthProject LengthDuration
I am willing to pay higher rates for the most experienced freelancers