Open VBX / Twilo specialist

Closed - This job posting has been filled and work has been completed.
Web, Mobile & Software Dev Web Development Posted 2 years ago

Hourly Job

Hours to be determined
Less than 1 week

Details

We have recently setup Twilio and Open VBX on an Amazon EC2 instance for our Australian company cloud call centre.

We have approximately 20 agents and have configured a call flow.
The call flow is working great.

I am looking for a specialist to go over our implementation to ensure the setup is correct.

Also help with the following is required:

- recording/transcribing of calls
- customisation of applets
- transfer of calls
- reporting
- trouble shooting new users. example: deletion and then re-adding of users, welcome email delivery for password generation


Only specialist at Open VBX/ Twilio should apply


About the Client

(4.95) 384 reviews

Australia
St Kilda South 12:14 AM

778 Jobs Posted
61% Hire Rate, 6 Open Jobs

Over $50,000 Total Spent
612 Hires, 27 Active

$14.13/hr Avg Hourly Rate Paid
169,968 Hours

Member Since Dec 28, 2008