Develop an Application Plugin that will achieve the following tasks:
- When an incoming call comes through to 3CX Client Application, retrieve the Called number from a MySQL Database (X2 CRM). Display the Account Name and Contact Number and Link to CRM Entry in 3CX Client application.
- When a call is answered by that extension record the caller Details including Caller\Date\Time and Length of Call in the X2 CRM Database (Full Access to Database is available
- At the end of the Call, Pop up a window that will allow entry of additional comments that will be added to the above Called Date\Time\Length of Call.