** THIS IS A REMOTELY BASED JOB **
WE'RE LOOKING FOR ONE (1) POLISH-SPEAKING SUPPORTER.
We're looking for a person who goes beyond the usual in providing customers with perfect customer service. All applicants that are considered suitable will be given an opportunity for an interview with the recruiting manager.
As a company, we do not have it as a requirement to have prior customer service knowledge, but you should outshine with a will to learn.
The position is available for approximately 20 hours a week, with a possible extension for more. We evaluate the need for customer service on a weekly basis and you should be available for extended hours if needed.
- Respond to customer inquiries mainly via social medias to begin with, but then wandering into emails in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain regular and consistent attendance and punctuality
- Excellent verbal and written communication skills in Polish, including proper spelling and grammar
- Good verbal and written communication skills in English is a must, since all communication with the company is in English.
- A worker who does their job efficiently and independently
- Excellent organizational skills and the ability to manage multiple priorities
- Being able to work with the utmost sincerity to both the company's and the customer's satisfaction
Skills: grammar, english