We are looking for someone to provide customer service support to our clients. Duties would include the following:
Taking inbound calls from clients
Assist clients with their questions
Follow up with clients if answer is not readily available (out bound)
Follow up with vendors to ensure repairs are being completed
Ideal candidate must be comfortable taking inbound calls and, if need be for follow up, making outbound calls.
Ideal candidate must be fluent in English - both verbal and written.
Ideal candidate must be a self-starter and comfortable working independently.
Calls will vary. Initial start will be receiving calls from only one department, Homeowner Associations, but will eventually include calls from all departments. So, ideal candidate must be comfortable with learning and memorizing different areas.
Experience with Associations is ideal, but not required.
Hours to be determined
More than 3 months3+ monthsProject LengthDuration
I am looking for freelancers with the lowest rates