Qubool is a new startup in Pakistan, requiring 10-20 highly motivated with strong communication skills. It is an online platform where clients can have online or assisted matchmaking service. For more information visit out website: www.qubool.com.pk
The Relationship Manager is responsible for understanding customer requirements, retaining customers, converting prospects into Sales, and assisting them in finding suitable partners.
Responsibilities for Relationship Manager
Ability to build & maintain relationships with clients.
Understanding the customer requirement precisely.
Helping customers find suitable profiles keeping in mind their requirements.
Delivering quality service to paid members and working closely to maintain a good rapport with them
Searching, screening, shortlisting, establishing contact, initiating meetings between members.
Managing a set portfolio of customers with robust follow up.
Converting prospects into Sales (Renewals/Referrals etc.)
Excellent English/Urdu verbal & written communication.
Fluency in the regional language, proactiveness is plus.
Punctuality & Presentation skills.
Facilitate the client and their personal issues on WhatsApp, Skype & Zoom.
Qualifications for Relationship Manager
Strong communication and interpersonal skills and the ability to build and maintain relationships
A background in customer service or sales is a plus. Experience in Personalized service would be an added advantage.
Must understand customer relationship management (CRM).
Must be Computer Savvy
Attentive to detail and organized
Must be self-motivated, flexible, and able to manage several tasks at one time
Fresh Graduate in any specialization with a minimum of 6 months of experience in interfacing with the Customer.
Females are encouraged to apply.