I’m looking for a VA to help with the day to day operations of my software business. We build and sell WordPress plugins for transportation businesses such as couriers and removal companies.
The ideal candidate will have a keen interest in online business and the software industry.
We will start on a trial basis with a few hours a week with smaller tasks. If it works out and improves our business efficiency I will be able to assign more work as times goes on.
I have big plans to expand this year and as we get busier I will need someone to assist with administration, customer service emails, updating our website content and a few technical tasks like installing plugins and backing up websites.
You do not have to be a WordPress developer or need to write code, but you will need a good understanding of how to use WordPress, install plugins and know your way around a website hosting control panel.
You will be provided with step by step instructions in Google Docs with screenshots or video for tasks where the software is unfamiliar to you.
I will welcome your feedback on how to improve our processes. Ideally we will identify and automate repetitive tasks so that we can free up your time for more interesting work with greater responsibilities.
You will need the following essential skills and qualities:
- Great communicator with perfect English because you will be answering customer questions via email
- Patient and friendly with customers
- Great organizational and productivity skills
- Methodical with great attention to detail
- Flexible schedule - ability to do a small task or respond to an urgent email within 24 hours if it is urgent.
Note: You do not need to be online all the time and can do the tasks at whatever time of day works for you.