CrewFacilities.com, a global travel management company is seeking a reservationist/booking agents to work a selection of different shifts from home. We are seeking dynamic customer service professionals who have experience in work at home and virtual environment. Must be proficient with using CRM’s, Softphone systems, Virtual Call Centers.
Available shifts: 3pm - 9pm CST 5 days a week could include weekends.
8:30 pm - 6:30 am CST 5 days a week could include weekends.
6:00 am to 3:30 pm CST Saturday and Sunday
Seeking team members to:
Complete reservations that come in by phone;
Complete reservations that come in by email;
Complete reservations that come into our software dashboard via web or mobile app;
Research and negotiate with hotel partners.
CrewFacilities.com is dedicated to providing excellent service to our customers, thus it is imperative that we find the right people to do the job. Since our hours of operation are primarily in the US Central Standard Time zone, the applicant should understand that he/she may be assigned to work at night.
New employees/Applicants are required to meet the following requirements prior to starting work for CrewFacilities.com.
HOME OFFICE REQUIREMENTS:
Flexible and willing to be assigned to work on night shift or on shifting schedules based on business needs.
Secure a location conducive for work without any distractions or background noise.
Reliable computer that has most current version of:
MINIMUM INTERNET CONNECTION REQUIREMENTS:
Main: minimum of 3Mbps speed/plan, preferably a wired or DSL connection.
Backup: minimum of 2Mbps speed/plan, preferable wifi or plug-it device.
Backup up plan for power outages and network down times i.e. extra laptop battery, UPS, 24/7 internet café.
All employees are required to use a USB headset with a noise cancelling feature.
CANDIDATE SPECIFIC REQUIREMENTS:
• Previous work at home experience a must
• Flexibility in a fast-paced and constantly changing environment
• High detail and follow through
• Fabulous communication skills (verbal and written)
• Ability to multi-task and in an efficient and timely manner
• Ability to compose and type correspondence accurately and proficiently
• Adjust priorities as new tasks are assigned
Hours to be determined
More than 3 months3+ monthsProject LengthDuration
I am looking for freelancers with the lowest rates