SMS –Customer Relationship Manager

Closed - This job posting has been filled and work has been completed.
Web, Mobile & Software Dev Other - Software Development Posted 3 years ago

Fixed Price

Budget: $200
Delivery by September 28, 2013

Start Date

September 19, 2013


I need a system that have the capacity to do the following.

1. Receive Messages sent from users to a central Specified Number.
2. Save the messages in a database.
3. Filter the messages according to Keywords which maps to County departments. E.g Water, Sanitary, Roads, Security etc
4. After grouping the messages into those department, the departmental help desk logs in and assigns the messages as aticket to the person and/or engineer who is to resolve and a message is sent back to the sender that the issue is being looked into.
5. After the department resolves the issue and is closed all those who sent an issue with the same problem gets a notification that its now resolved.

About the Client

(4.88) 5 reviews

Nairobi 12:03 AM

14 Jobs Posted
43% Hire Rate, 1 Open Job

$222 Total Spent
6 Hires, 0 Active

Member Since Aug 28, 2013