Respondent is a marketplace platform for scheduling research interviews - there are researchers on one side and respondents on the other side.
Respondent is looking for a Respondent Engagement Specialist to manage communications with the respondent side of the marketplace.
As a Respondent Engagement Specialist, you’ll be responsible for making sure that all the projects launched on the platform are successfully filled with qualified respondents..
As a small but fast growing startup, you will have a large impact on the success of the company, so must be a self-starter with a ‘do what it takes mentality’.
Oversee active projects on our platform; ensure studies are filled with qualified candidates; encouraging ongoing and active participation on the platform
Reach out to potential respondents on LinkedIn with paid research invitations and follow up to engage and win respondents
Use email marketing software to send email campaigns to segmented lists
Send referral campaigns to respondents, encouraging them to share studies with friends and colleagues
Detail oriented, good at maintaining records and tracking success of respondent engagement
Exceptional written communicator - ability to communicate the right tone
Comfortable engaging large groups of targeted individuals via email, sms and phone
Sense of urgency – you want to make things happen, now.
Multi-tasker – you will manage multiple jobs at once and send communications constantly. You will remain positive, organized, and manage these tasks without dropping the ball
Experience with internet based or marketplace platforms is looked upon favorably, but not expected
Experience with email marketing tools, google-sheets, writing email copy and emailing people frequently is a must
Respondent was founded in May of 2016 with a mission to make high-quality respondents universally accessible, so anyone can conduct market research.
We’re changing the way researchers source and schedule candidates to participate in market research studies and have built a great product that has helped secure clients like Airbnb, Intuit, IBM, Weebly, Dropbox, Intercom, Microsoft, Oracle and many more. But we have huge ambitions and a lot more work to do.
Less than 30 hrs/week
More than 3 months3+ monthsProject LengthDuration
I am looking for a mix of experience and value