Software Support at home

Customer Service Customer Service Posted 2 years ago


Less than 30 hrs/week
More than 6 months

Intermediate Level

I am looking for a mix of experience and value


Need a very friendly support person to answer the phone. The person should have excellent written and verbal English skills. Position is flexible will work from home; person shall be available to respond to calls during business hours in North American. Support person will be expected to learn the application and respond to question on the use of the software application to customers. Bugs and other customer requests will be log into a support system. Additional responsibilities include responded to support email and followed up with the customers when more information was needed. Call customer monthly to check in.

Good English skills a must, good organization skills, friendly personality and the ability to connect with customers. Have a computer and good internet connection. Passed experience with software support desirable. Ability to travel to 1-2 trade shows a year desirable.

  • Other Skills:

Activity on this Job

Last Viewed by Client: 2 years ago

Invites Sent: 9

Unanswered Invites: 0

Hired: 2

About the Client

(5.00) 11 reviews

United States
La Mesa 07:39 AM

25 Jobs Posted
92% Hire Rate, 1 Open Job

Over $50,000 Total Spent
26 Hires, 11 Active

$18.43/hr Avg Hourly Rate Paid
25,309 Hours

Member Since Dec 17, 2013