You will be supporting users of the most widely used Ethereum Web3 wallet and browser extension. As our number of users have scaled, our need for responsive support personnel who are able to diagnose, troubleshoot and answer a wide variety of questions is growing.
Your discretion and empathy are key trains in being successful in this role.
Comfort analyzing frequent tickets for feature requests and knowledge base article content is crucial to add value to the ecosystem and product on a rolling basis.
More than 30 hrs/week
More than 3 months3+ monthsProject LengthDuration
I am looking for a mix of experience and value