Systems Engineer

IT & Networking Network & System Administration Posted 2 years ago

Fixed Price

Budget: $1,000
Delivery by August 26, 2014

Start Date

August 5, 2014


Viadex are a leading technology partner and IT reseller working with a wide variety of clients to help them plan, deliver and implement the right mix of professional services, physical IT infrastructure and cloud services.
We have an exciting opportunity within the Professional Services technical team, reporting to our head office in Surbiton, working remotely to deliver quality support services to our existing customer base.
We are looking for a permanent Remote Support Engineer, with 2+ years’ experience, who can assist with providing quality 1st, 2nd line remote IT support through our 24/7 Remote Management and Monitoring platform.

Job Details
-Excellent written and spoken English
-Located within the time zones GMT-3 to GMT+3, European applicants only
-Full time, remote working, dedicated from 08:30-17:30h UK time
-Individual applicants only, no companies
-Fixed monthly price only
-Required to participate in after hours on call rotation (extra fees payable)
-Demonstrates a high level of commitment to customer service
-Organised with good attention to detail
-Structured and methodical in problem solving with the ability to prioritise and manage time effectively

Key Skills:
-Microsoft Windows Server 2003, 2008, 2012
-Microsoft Exchange 2007, 2010, 2013
-Windows XP, 7, 8
-Group Policy Management
-LAN and WAN networking (DHCP, DNS, TCP/IP)
-Remote support experience

Desirable skills:
-VMware vSphere 4, 5, 5.1
-ITIL Foundation certification
-MS SQL Server
-Must be well presented, friendly, approachable and comfortable dealing with customers over the phone
-Experience of working with SLA's and any support ticketing system
-MCITP, MCSE or MCP qualified
-Office 2003, 2007, 2010, 2013
-VPN Technologies
-Windows patching
-Backup technologies

All interviews to conducted over Skype

  • Other Skills:

Activity on this Job

Last Viewed by Client: 2 years ago

Invites Sent: 0

Unanswered Invites: 0

Hired: 1

About the Client

(5.00) 9 reviews

United Kingdom
Surbiton 09:14 PM

27 Jobs Posted
63% Hire Rate, 1 Open Job

Over $50,000 Total Spent
19 Hires, 6 Active

$15.90/hr Avg Hourly Rate Paid
3,648 Hours

Member Since Aug 5, 2014