Technical Support Representative - Phone and Email

Customer Service Technical Support Posted 2 years ago


Less than 30 hrs/week
More than 6 months

Expert Level

I am willing to pay higher rates for the most experienced freelancers


We are looking for a support representative to work part time as a part of our Technical Support team with the intentions of being hired full time.

You will be supporting our 2 main product lines Home Office Pro ( ) and Response Magic ( ).

We use the Support system Zendesk for our incoming tickets but we also need someone who will answer the support phone lines as needed.

Our office hours are 9am to 5pm Eastern Standard Time Monday-Sunday.
**Please: Only apply if you are able to work during this time frame**

Training on our applications will be provided but experience in technical support is a must.

A High speed Internet connection which can support VOIP is a must.

  • Other Skills:

Activity on this Job

Last Viewed by Client: 2 years ago

Invites Sent: 0

Unanswered Invites: 0

Hired: 1

About the Client

(4.98) 36 reviews

Kitchener 02:56 AM

69 Jobs Posted
61% Hire Rate, 1 Open Job

Over $50,000 Total Spent
52 Hires, 8 Active

$7.70/hr Avg Hourly Rate Paid
7,834 Hours

Member Since Oct 13, 2009