We are looking to hire two or more customer service people for our Tier1 and Tier2 Online support that will be available in the CST or PST time zones.
The support is given online on our Chat platform, over the phone or by remote controlling the customer's PC.
Good knowledge in all the tweaks of Microsoft Windows OS - Windows 7/8/10/2012/2016
Networks and communication - Basics of TCP/IP , UDP and firewalls
Excellent service approach
Excellent English level
More than 30 hrs/week
More than 3 months3+ monthsProject LengthDuration
I am looking for a mix of experience and value