I am looking for an english speaking, english must be there first language preferably american or british. Anybody whom English is not there native language bids will be rejected.
We have a business selling high end holiday accommodation in Florida. In the main we have great reviews, but sometimes you cannot please everyone, so we will have a negative review sometimes.
When this happens we will inform you of the whole story, and then you in turn will write a response to that negative review, which will be posted online. You need to be firm without being harsh, and be able to put our point across without being aggressive.
Also you will need to respond to positive reviews which is a lot less demanding.A response to a positive review might only be a couple of lines, but a response to a negative one, could be 300 or 400 words.
So your bid would be for 10 responses for positive reviews , and one negative review.
If they are what we are looking for, this will be ongoing for the right freelancer.
I am willing to pay higher rates for the most experienced freelancers