We are looking qualified freelancer for 1 time setup - Zendesk Multibrand for ecommerce web sites selling in different countries with different web sites
- Set up multi brand for 2 web sites
- Do this for phone , chat and emails
- Setup a chat bot (triggers) based on questions we ask to customer (5-6 questions, 3-4 scenarios)
- Match to our agents and business model
- Full test if all flaw works well.
- Intergration of chat > calls > emails together to match for the customer.
- Migrate from Freshdesk to Zendesk.
Freelancer must have proven experience in Zendesk setup.
Less than 30 hrs/week
Less than 1 month< 1 monthProject LengthDuration
I am willing to pay higher rates for the most experienced freelancers