We need a platform that can make calls from a third part, we have the platform that manage all the numbers and users rights and all this elements, So in our platform we have the page contain all the informations of a client and we want to call him.
The phone number is the link between the two platforms.
In the second platform must manage the calls:
- The user must connect on it (just for the first use to have the user session to use it in the calls)
- The page must be open in a new small po-pup.
- The user can hang up the call (finish it)
- Have the call duration
- make a history of calls (call duration, numbers, the date).
- Statitistics of calls by user
About the input for the moment we have two elements:
- The phone number
- and the id of user (this id will allow you the have the statistics by user)
Look to the attached file.