Lorenat Business Solutions is an outsourcing company offering world class yet cost-effective technical support, customer service, and back office support solutions to entrepreneurs, start-ups, and enterprise clients. Our team is composed of university graduates with above average technical and communication skills. We all share the same passion for providing the best service to all of our clients. What sets us apart from other companies is our friendly, personalized approach that focuses on bringing customer satisfaction without compromising technical efficiency. We treat our clients' clients and their business like our own, and we genuinely care about providing nothing but the best customer service experience for them. Among the services we provide include: - Multi-channel Customer Service Operations (email, phone, chat, social media, forum) - Remote IT Support - Technical Help Desk Operations - Website and Graphics Design - Administrative Support (research, data entry, manpower recruitment, personal assistance, virtual assistance, transcription) - Writing (content writing, bulk article writing, blogging, technical writing, among others) - Project Management and Coordination - Search Engine Optimization (On-page, Off-page, keyword research and analysis) Infrastructure We are supported by two reliable, hi-speed internet connections from two different ISPs. And we have multiple workstations powerful enough to perform multiple tasks at the same time. Our machines are equipped with the latest Windows and Mac OSX operating systems. All of our workstations have the latest antivirus software and the essential office productivity tools. We also have access to smartphones (iPhone, Android) and tablets (iPad, Android) for testing and support purposes. More Information Our bids are highly negotiable, and we offer flexible payment options, from an hourly rate to a fixed weekly, monthly, or per incident payment terms. If you need a skilled, experienced, and committed partner to take care of your Technical Support, Customer Service, and Back Office operations, your search ends here! With a talented team of professionals backed by a formidable management team, Pass Your Task is your only smart choice. Should you need more information about Lorenat Business Solutions, please contact us through Upwork to schedule a discussion regarding your requirements and expectations. We look forward to a successful, long-term partnership with you soon.
Customer Service & Tech Support
Lead Generation & Telemarketing
Sales & Marketing Copywriting
- Editing & Proofreading
- Digital Art
- Customer Engagement