Zen Customer business and data

16 + years experience in customer service, recruiting assistant , floor support & QA reviewer ,software & technical support, clerical/administrative support, call center, and data entry. Strong and cohesive team with a vision to set off running , actively working towards providing unique solutions to meet and exceed every clients business needs. • 4 year working as a telecommuter with United Health Care Optum and 2 years working with United Health Care Optum. • Utilize strong attention to detail skills and proper handling of sensitive documents • Experienced working and learning in a fast paced online WebEx environment while delivering error free results. • Organized and proactive approach towards tasks and instructions allowing me to be an asset to my Optum Complex & Medical Condition team , United Health Group and any organization . • Proven ability to work individually and/or in a team setting and helping to develop, design and training for teams of 10members. • Professional and effective communicator especially when dealing with providers, management and fellow co-workers • Proficient in Microsoft Office programs , Photoshop , Power Point Slides like Articulate Studio , interactive learning courses & various Adobe programs • Bilingual in Yoruba and Spanish.