Hi. I am a freelancer with 12 years + of experience in the Customer Service and Sales field, delivering solutions via different channels such as phone, email, chat and video conference. This has been for business, home users, owners and IT departments in different well establish companies as well as amazing startups across the United States, Mexico, and Canada. I have provided top performance and support with various projects including, operation, management, support, quality assurance, sales and development using different software platforms. I have developed strategies and processes for many clients, with great results I already have experience as a remote agent working for Startups, so I am aware of how important it is to adapt and learn. I have a reliable internet connection, a quiet working environment. Always open to negotiate and talk more about your project and more than happy to have an interview with you. Looking forward to talking to you, sincerely.