Overview
Hey there! Let me introduce myself - I'm the Senior Technical Support Specialist (Network) for Bluegrey Technologies - an all in one IT Solutions and Services company. With over 10 years of experience in the IT industry and having worked with over 800+ clients, my primary specialization lies in Technical Support and Network Monitoring. But Technical Support and Network Monitoring is a complex task – there are a lot of moving parts that go into it but I'm always here to help you out at every step of the way! I'm a curious individual who is extremely passionate about technology and networking. For me and my team, a conversation about the latest wifi devices and network integration trends is something we look forward to. I do what I do best and provide you complete peace of mind with your IT needs so you can focus on what you do best. My sole aim is to help my clients achieve complete IT independence and a service they can rely on 24/7. I can serve you best when you're looking for: - End User Support(Individual detailed Analytics) - Network Design & Implementation - Network Deployment - Bandwidth Management - Real-Time Monitoring & Graph Maintenance - Firewall Support (Load balancing, Fail-over, DNS Resolution, NAT, PAT) - Wireless Support (WiFi, P2P, Point to Multi point, Cloud based) - CCTV, NAS drive & various network device integrations WHY ME: -I am a CISCO CCNA & CCNP Certified Technicians and also certified as MCSE & MCSD Certified Server Enginee - I have excellent communication skills which helps in faster resolution of issues - I provide 24x7 365 days support. - I am the authorized re-seller of Unifi and Mikrotik Devices and have complete technical expertise with them. - I can start immediately and will be in direct communication with you. - The most competitive rates in the market for the quality of work and assistance I provide. -I have loved every second of being a part of my clients' journey just like I'd love to be a part of yours!