SOLUTIONSDO

We provide awesomeCcustomer Support services such as Chat and Email Virtual Assistance support.

Overview

We HELP existing business owners and entrepreneurs who want to build and grow their businesses by leveraging my TEAM's proven track record in customer service/support. Customer Service and Administrative Support Experience: They have accumulated years of experience in customer service and administrative support roles. They have a strong understanding of how to effectively handle customer inquiries, provide assistance, and ensure customer satisfaction. In addition, they have experience in administrative support, proficiency in various administrative tasks, such as data entry, documentation, scheduling, and organization. Chat, Email, and Ticket-Based Support: Our team has extensive experience in providing customer support through multiple channels, including chat, email, and ticket-based systems. They are adept at communicating with customers through written platforms and are capable of managing multiple conversations simultaneously. Their experience in this area indicates their ability to provide timely and accurate responses to customer queries and concerns. E-commerce Expertise: The team members have worked on an E-commerce site and have experience with different e-commerce platforms. They have familiarity with the operations and dynamics of online retail. They are likely well-versed in managing product listings, processing orders, handling customer inquiries related to purchases or returns, and ensuring a smooth online shopping experience for customers. By combining their customer service and administrative support experience, proficiency in chat, email, and ticket-based support, knowledge of e-commerce platforms, our team is equipped to handle a wide range of tasks. They can efficiently assist customers, manage customer inquiries and support your business operations.

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Services

Customer Experience & Tech Support

We help existing business owners and entrepreneurs who want to build and grow their businesses by leveraging our agent's proven track records in customer service.

Skills

  1. Dropshipping
  2. Order Tracking
  3. Salesforce Lightning
  4. Customer Experience
  5. Complaint Management
  6. Online Chat Support
  7. In-App Support
  8. Email Communication
  9. eCommerce
Rising Talent

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Upwork activity

Hourly rate

$7.00 - $15.00

Minimum project size

$1K+

Total jobs

0

Member since

May 21, 2021