Meraki Team - Staffing Agency

At Meraki Team, we are committed to providing exceptional customer service by offering you access to a highly skilled team of professionals. Our team is dedicated to helping you hire and manage employees in the Dominican Republic, at a fraction of the cost of American wages. With our expertise and resources, we can provide you with a reliable and cost-effective staffing solution that meets your business needs. At our company, we understand that listening to and understanding our clients' needs is crucial to delivering high-quality products and services. We are committed to meeting our clients' quality expectations and consistently adopting relevant quality standards to enhance our business processes. Our ultimate goal is to not just be a supplier, but a partner in our clients' success. Our team is dedicated to serving professional freelancers who are established on UpWork and are committed to their online careers. Our vision is for all members of our team to achieve success through collaboration and mutual support. Our team is composed of reliable, tenacious, and multifaceted administrators who take strategic steps toward achieving optimal business growth. Our focus is on supporting our clients' main tasks, business projects, and other essential activities. What do we offer? - Customer Service As Top-Rated Customer Service Representatives, we are responsible for answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes. - Telemarketing & Telesales As expert Telemarketers, we offer more than just cold-calling random numbers to sell something. We also assist with lead generation, campaign management, Data entry, and other essential services to make sure you’re generating a high ROI. - 24/7 Customer Service Agency - Multilingual Contact Center - Fluent in English, verbal and written. - Fast learner. An average of 48 hours learning curve. - Call Center Agents - Chat Support Specialists - Call Handlers - Email Support Freelancers - Virtual Assistant Services - Email Handlers - Data entry - Researchers - Data collators - Customer Support Representatives - Sales and Retention - Voice (Inbound and/or Outbound) Non-Voice Services (Chats and Emails) - Our agents are able to achieve higher results Our time zone is AST ( Atlantic Time Zone ​) (UTC-4)