Account Handling/Customer Service/Operations/Project Manager/ IT Support With over 17 years of enriched experience. An inclusive, insightful leader deft of managing the delivery of global IT support and services including Project Management, vendor management, IT contract negotiation and financial budgets. Committed to build and mentor a world class IT team including desktop, infrastructure, and applications support. Diligently make sure to collaborate with other business leaders to establish strategic plans and objectives (engineering, finance, analytics, etc.). Support group to analyze complex business requirements and present solutions that exceed requirements.