Overview
A highly ambitious and passionate customer service representative, with a sound background in corporate communication, fast and accurate typing skills, sales copy and technical writing and fluent in the use of the English language in oral and written communication. I deeply understand Google Docs and WordPress environments. I can use communication tools such as Zendesk and Intercom to effectively manage tickets raised by customers. I just love to help people solve their problems. I can help build the knowledge base for your service and also properly report customer challenges to the necessary departments and suggest ways to improve user experience on your platform. I set realistic deadlines and work strictly to ensure that I meet them. I am also willing to work with any timezone up to 40 hours a week. I look forward to working with you to provide top-notch customer service and any other related service you may need.