Call-Masters BPO

We handle the call better! You got a query, we got a solution!

Overview

Call-Masters BPO allows your company to provide seamless customer service. With neutral accents and the option to pair your company with a dedicated team. Our agents make scheduling appointments cost-effective and easy. Free up your staff to work on more complex challenges and leave the back-office processing tasks to us. With a team committed to producing new leads for your sales team to nurture and pursue, you’ll find this critical step is handled professionally by our team. Making a personal connection with each potential customer, our agents help promote your company by building trust through natural conversations, helping potential customers solve problems, and answering their questions. We look forward to working with you and making your jobs easier!

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Services

Customer Experience & Support

Your company will gain a reputation either good or bad based on the level of customer service you provide. With onsite training and real-time monitoring of your customers’ calls, we make sure your customer service achieves the highest standard and offer top customer service and empathy.

Skills

Email Support
Quality Assurance
Outbound Sales
Phone Support
Lead Generation
Customer Experience
Order Management
Online Chat Support
Sales
Inbound Inquiry
Scheduling
Rising Talent

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Upwork activity

Hourly rate

$10.50

Minimum project size

$1K+

Total earned

$5.2K

Total hours

499

Total jobs

1

Member since

Nov 23, 2021

Company information

Agency size

2-10 workers

Year founded

2021

Client focus

Medium business

Very small business

Small business

Languages
English: Native or Bilingual