“More than 50% of customers will shop with another brand after 1 bad experience.” About Us: We're a high energy and results-driven professionals with over 10 years of customer service experience, including a managerial capacity. Our team's relevant skills include: • Working in fast-paced environments with the ability to think quickly and successfully handle difficult clients. • Specializing in e-commerce and Helpdesk platforms • Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles. • Excellent planning and organizational skills resulting in the optimum functioning of the department and the consistent achievement of customer service goals. • Proven interpersonal and motivational ability to ensure a strong team approach and the attainment of maximum performance levels and productivity. • Responsible for the introduction of a number of successful customer service processes and initiatives. Contact us today to discuss your company needs!