GS Upwork Services

My experience in the BPO includes: • Senior Customer Service Support/Fraud • Fraud Analyst for JP-Morgan and Chase • Level II Customer and Billing Support Specialist for Telstra International • Telesales Agent and Travel Expert for International Travel Network And my virtual employment background consists of: • Virtual Assistant/Inside Sales Agent for Keller Williams Realty-Cupertino • Appointment-Setter for ObamaCare • Phone, Ticket and Chat Support for an eCommerce • Virtual Marketing Assistant for an eCommerce Marketing Services Company • Customer Service Manager for Purely Polished • Last Mile Dispatcher for EastWest Logistix Proficient with the following systems, applications, and software: • Podio • ZenDesk • CallRail • MLS Pro • GDS(Global Distribution System, Apollo) • Shopify • ShipStation • BrightPearl • NARPR • Zillow • M-Dos TSys Software for Banking • Lexus Nexus • Mojo Dialer • CallRail • Calltools • Microsoft Office • GMail and Gsuite • Canva • Adobe Photoshop I finished my degree in English as a Cum Laude and was a Varsity member of the College Debating Team. I also spearheaded the English publication team in high school as the Editor-in-Chief for three consecutive years.