Your Right Hand

"We've been so lucky to have Serena on our team. She's been amazing to work with for the past year-plus. She is the epitome of professionalism and good cheer, and our success with our clients is due in no small part to her hard work and dedication. Thank you Serena!" "Serena is an inspiration. Her work ethic and commitment is a true commodity and extremely rare. We love working with her." "Serena, is a true professional. She is discrete, knows her stuff, and is very thorough. I recommend her for anything she tackles!!" "Exceptional work. Always stayed motivated. Ability to self-manage and with a strong dedication and commitment to increasing productivity. Very professional with great communication skills. Always went above and beyond the task. Great team member and would definitely hire again." "Without a doubt the Absolute Best Admin we have had in our 12 years of establishment. Serena's work is fast, professional, detailed and clean ... she has made my daily life 1000 times easier and I would be crushed if we ever lost her .. if she leaves us we'll hunt her down LOL. She's part of our family .. and while I don't usually give advice ... I can say without any reservation ... HIRING SERENA is the best decision you'll make ALL year .. You're Welcome :) Thank You .. Thank You ... Thank You Serena" ----------------------------------------------------------------------------------------------------------------- Top Rated * 5-STAR Feedback Rating * 2,000+ hours billed * Native English Verbal and Written Communication Skills I am a full-time Virtual Support Specialist with more than 10 years experience virtually managing daily corporate office operations including office management, human resources, desktop publishing and administrative staff. - Windows 10 - USB headset w/Microphone - Broadband internet connection - PING: 10ms / DOWNLOAD SPEED: 50 Mbps / UPLOAD SPEED: 12 Mbps Experienced In The Following Platforms: Stripe • PayPal • Freshbooks • Quickbooks • Slack • Zopim/Zendesk • Help Scout • Simplero • ScheduleOnce • Zoom Web Conferencing • Microsoft Word • Excel • PowerPoint • Adobe Pro DC • Google Suite • Google Calendar Management/Scheduling • Google Drive • Google Docs • Google Sheets • Google Apps for Work • Dropbox • Weebly • Wix Familiar with SquareSpace • Drip • Trello • Basecamp • Canva • Caspio. INDUSTRIES OF EXPERIENCE: Transportation, Construction, Real Estate, Education, Legal, Travel, Telecommunications, (NPO) Non-profit Organizations, Advertising and Insurance. Able to work multiple time zones (CST, PST, EST, MST, BST, AEST, etc.) Available to chat via Phone, Email, Zoom, Skype, and Google Hangouts.