Voice & Tone

Digital Customer Support Experts

Overview

We help customer-centric businesses plan, execute and manage their customer service strategy. At Voice & Tone, we understand that despite the changes in the products we sell, and the way we sell them, the value of *happy customers* has remained constant. We are a customer support agency, with a focus on providing effective and affordable solutions to growing businesses. Whether you are looking for assistance setting up your customer support strategy, or needing extra agents during an influx of new customers - Voice & Tone can help.

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Services

Customer Service

👩‍💻 Customer support services 👩‍💻Help with agent staffing, specializing in email and live chat. We also provide team management, training and performance optimization.

Content & Copywriting

Project Management

Skills

Technical Support
Copywriting
Editor
Customer Support
Technical Writing
Customer Retention
Business Development
Customer Service

Business managers

100% Job Success
100% Job Success

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Upwork activity

Hourly rate

$20.00 - $50.00

Minimum project size

$1,000+

Total hours

2,647

Total jobs

15

Member since

Jan 15, 2018

Office locations

Company information

Agency size

2-10 workers

Year founded

2017

Client focus

Very small business

Small business

Languages
English: Native or Bilingual