RTSB Digital

Rising Great Business


Hi! We are a start-up team with massive experience and skills outside of Upwork. We used to work in different industries but since the pandemic, we ought to provide convenient ways to fulfill our services while being safe at home with our families. We prioritize our safety and our family but we do not compromise our work. We started with a team of 5 but we keep on growing. We are experts in training, virtual assistance, administration, call center, team and operations management, teaching, lead generation, chat, and email handling. We have backgrounds in writing, research, social and multimedia, design, and languages (English, Filipino, Spanish, German, and French) We have the attitude and determination to work longer for our clients. Some of our niches: are insurance, healthcare, travel, finance, real estate, software/SAAS, property management, eCommerce, and logistics. We have experience in supporting clients through social media, chat, emails, and phone. We can work with minimum supervision and are fast learners. Also, rest assured that we provide the client or our partner company with what is expected and can go the extra mile. We are dedicated, and detail-oriented, and we work hard and smart. Here are some of the fields of my expertise: -✅ Customer Care, Inbound and Outbound Calls, Appointment Setting -✅ Email and Tickets Handling -✅ Social Media Manager, Social Media Marketing and Ads -✅ Data Entry and Management -✅ Training, Leadership, and Recruitment -✅ Lead Generation, Real Estate, and eCommerce -✅ Logo, Posts, and Banner Design and Creation -✅ Online Research, Writing, and Proofreading The applications, tools, and websites we use: - Google Sheets, Google Docs, Google Suites, Outlook, OneDrive - Microsoft Excel, Microsoft Word, and MS Office Tools - Asana, Trello, GoAutodial, Vicidial, Helium 10, Jungle Scout, Zadarma and ZCRM, CallTools - Slack, Skype, Timedoctor, Upwork Tracker, Hubstaff, TeamLogger - Freshdesk, Zendesk, Hubspot, VoIP/Softphone - Avaya, Nortel, XenCall - Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Acrobat - Canva, Paint, OBS Studio, Cyberlink PowerDirector, Sketchup - Etsy, Amazon, Shopify, eBay, Alibaba, Lazada, Shopee, AliExpress - Facebook, Instagram, Pinterest, LinkedIn, WhatsApp, Viber, Skype, Twitter, Youtube We are looking forward to being your partner and contributing to your company's growth and success! You may reach out to us by sending a message here on Upwork. Thank you! Best regards, Team RTSB

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Personal/Virtual Assistance

Data Entry & Transcription Services

Editing & Proofreading

Lead Generation & Telemarketing

Web Research

Project Management

Customer Experience & Tech Support


  1. Phone Support
  2. Lead Generation
  3. Order Tracking
  4. Data Entry
  5. Order Fulfillment
  6. Administrative Support
  7. Order Processing
  8. Virtual Assistant
  9. English
  10. Microsoft Excel
  11. Phone Communication
  12. Customer Service
  13. Inbound Inquiry
  14. Email Communication
  15. Customer Support Plugin
Rising Talent

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Upwork activity

Hourly rate

$5.00 - $12.00

Minimum project size


Total hours


Total jobs


Member since

Aug 31, 2021

Company information

Agency size

2-10 workers

Year founded


Client focus

Medium business

Very small business

Small business

Tagalog: Native or Bilingual
English: Fluent
German: Conversational
Spanish: Conversational
French: Basic