TekBar

All-Around Technical & Non-technical Customer Support Experts (Phone/Chat/Email) | Rockstar Virtual Assistant

Overview

Welcome to TekBar! Created to meet the needs of everyone. We provide experiences that turn Customers with both technical and non-technical problems into loyal brand advocates, through phone, email, chat, and social media. Our area of experience and expertise includes but is not limited to the below: ✅ Customer Support (Tech Support) ✅ Customer Services ✅ Telemarketing ✅ Email handling ✅ Software and web development knowledge ✅ QA ✅ Web Specialists Virtual Assistant ✅ Live chat ✅ Personal Support ✅ Social Media Management (Instagram, Facebook, and Twitter) ✅ Ecommerce Assistant Experience with the following platforms and technologies: • Zendesk • Intercom • Microsoft Office suite • Office 365 • Microsoft Azure • Freshdesk • Helpscout • Monday • Trello • CRMs • Slack and Discord (For team and company communication) • Proficient knowledge of HTML, CSS, and JS • Google Docs, Google Calendar, etc. • Skype What our client says about our experts: ✰ Reliable and very helpful Agency. ✰ Thank you! Great working together. ✰ They helped our company with multiple assignments. Thank you We sincerely hope we will work together for a VERY long time, TekBar Team.

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Services

Customer Experience & Tech Support

Stay in touch with clients with a team of representatives across various channels. Available through live chat, phone, social media, or emails. - Problem resolution. - Troubleshooting. (AnyDesk, TeamViewer) - Professional ticket handling. (ZenDesk, Intercom) - Phone etiquettes. - Highly empathetic approach.

Personal/Virtual Assistance

Skills

Email Support
Technical Support
Phone Support
Cold Calling
Zendesk
Product Knowledge
Virtual Assistant
Office 365
Online Chat Support
Customer Service
Email Communication
Customer Support Plugin
Microsoft Azure

Business managers

Henry O.
Henry O.
Top Rated
100% Job Success
67% Job Success

Agency members

56% Job Success
32% Job Success
100% Job Success

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Upwork activity

Hourly rate

$7.00 - $10.00

Minimum project size

None

Total earned

$83

Total jobs

9

Member since

Jan 19, 2021

Company information

Agency size

11-50 workers

Year founded

2018

Client focus

Medium business

Very small business

Small business

Languages
English: Native or Bilingual

Awards

Responsive Reach out to us and get a response in less than 2hrs!
Top-notch We hold empathy as a key ingredient to creating a good customer experience.