All-Around Technical & Non-technical Customer Support Experts (Phone/Chat/Email) | Rockstar Virtual Assistant
Welcome to TekBar! Created to meet the needs of everyone. We provide experiences that turn Customers with both technical and non-technical problems into loyal brand advocates, through phone, email, chat, and social media. Our area of experience and expertise includes but is not limited to the below: ✅ Customer Support (Tech Support) ✅ Customer Services ✅ Telemarketing ✅ Email handling ✅ Software and web development knowledge ✅ QA ✅ Web Specialists Virtual Assistant ✅ Live chat ✅ Personal Support ✅ Social Media Management (Instagram, Facebook, and Twitter) ✅ Ecommerce Assistant Experience with the following platforms and technologies: • Zendesk • Intercom • Microsoft Office suite • Office 365 • Microsoft Azure • Freshdesk • Helpscout • Monday • Trello • CRMs • Slack and Discord (For team and company communication) • Proficient knowledge of HTML, CSS, and JS • Google Docs, Google Calendar, etc. • Skype What our client says about our experts: ✰ Reliable and very helpful Agency. ✰ Thank you! Great working together. ✰ They helped our company with multiple assignments. Thank you We sincerely hope we will work together for a VERY long time, TekBar Team.
Customer Experience & Tech Support
Stay in touch with clients with a team of representatives across various channels. Available through live chat, phone, social media, or emails. - Problem resolution. - Troubleshooting. (AnyDesk, TeamViewer) - Professional ticket handling. (ZenDesk, Intercom) - Phone etiquettes. - Highly empathetic approach.
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