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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
The Tenant Contact Manager (TCM) serves as the primary contact for tenants via phone and email, providing 24-hour coverage for a multi-unit rental property (8 units) on the east coast (EST) of the United States. Preferred Qualifications: • Customer Service experience • Property Management experience preferred • Fluent in English required • Fluent in Spanish preferred • Basic maintenance troubleshooting skills • Good communication skills with a willingness to deal with an unhappy tenant when necessary Responsibilities: The TCM must be accessible to receive tenant phone calls and emails 24-hours a day to handle both emergency and non-emergency calls according to the Off-Peak and Peak hour action plans. • Off-Peak Hours = Monday through Friday, 5PM-9AM EST; Saturday and Sunday • Peak Hours = Monday through Friday, 9AM-5PM EST Emergency Maintenance Calls: • Problem-solve with tenants to minimize damage and avoid overtime service calls and; • Determine if a true emergency exists & dispatch emergency maintenance vendor, if necessary, and; • Off-Peak: Immediately Email (then call the following day during peak hours) the Operations Manager with event details including; Tenant information (name, unit, phone number where they can be reached, email address) and details about the issue, actions taken, and necessary follow-up items. • Peak Hours: Immediately Email (then call) the Operations Manager with event details including; Tenant information (name, unit, phone number where they can be reached, email address) and details about the issue, actions taken, and necessary follow-up items. All Non-Emergency Maintenance Calls & Issues: • Assess tenant needs and issues • Email (call if necessary) the Operations Manager with details including; Tenant information (name, unit, phone number where they can be reached, email address, best time to reach them) and details about the issue, actions taken, and necessary follow-up items.
Skills: Customer service Email Handling Property Management Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Seeking a person with customer support / account management experience to handle questions our customers have relating to our website or their accounts. Could include outbound calls as well to obtain updated payment information, email addresses, or other info as needed. Background: We are an 18 year old online community consisting of businesses who buy and sell computer related IT equipment. We need someone to help us field their questions, and to keep our member information up to date. Requirements: - Experience in a customer support role. - Excellent verbal communication skills - Excellent written communication skills - Technology to support QUALITY VOIP calls - Good people skills. - Reliable - Flexible schedule - 10-15 hours per week
  • Number of freelancers needed: 2
Skills: Administrative Support Call Handling Customer service Customer support Email Handling Phone Support Telephone Handling
Fixed-Price - Expert ($$$) - Est. Budget: $500 - Posted
Looking for a Java and API expert to upgrade our existing Java command line tool Backup Utility from Smartsheet API 1.1 to API 2.0. Candidate will need to be an expert in Java and APIs (specifically REST with JSON). Backup Utility: https://github.com/smartsheet-platform/backup-java API Documentation: http://smartsheet-platform.github.io/api-docs/
Skills: json REST
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
I am looking for an individual or agency to help create and manage a PPC campaign for a client of mine. I need to be able to create campaigns and then re-target campaigns. In addition being able to target these campaigns to specific lead pages we have created. We are looking for someone who knows what they are doing and can offer ideas on how to get the best result. 1. We need to see you know what your are doing. Educate us on your experience. 2. We need someone who knows how to track our revenue-per-conversion — this is different from cost-per-conversion. 3. We want to be use ad re-targeting and knowing how to do it properly. 4. We are looking for a PPC manager that can carefully structure our account in AdWords and adCenter. Each campaign should have multiple ad groups to target tight, specific clusters of keywords. Keywords from within the ad group should be used as frequently as possible within the text of ads to improve the overall relevance of each ad group. Landing pages should be specific to the ad group that is being targeted. Using the home page as a landing page should be avoided, except in the most general of ad groups. Mobile targeting and computer-only targeting should be separated. Ads should be tested to collect data and improve performance. Do you have what it takes to grow with us? Tell me more about you and how you can partner with us.
Skills: Pay per click
Fixed-Price - Intermediate ($$) - Est. Budget: $30 - Posted
I want to automatically add this product to cart through a fiddler request. https://www.adidas.com/us/crazylight-boost-2.5-low/B42427.html without adding through product page. because as you see there is a captcha on the page so idk what to do IMPORTANT!!!!!!!! - PLEASE DO NOT WASTE YOUR/MY TIME AND DO NOT PROPOSE UNLESS YOU HAVE FOUND A REQUEST TO ADD THAT SPECIFIC ITEM TO CART - YES ALL I WANT IS A REQUEST. PROJECT DELIVERY WILL BE THROUGH A TEXT FILE OR A FIDDLER SESSION WITH THE HEADERS AND BODY OF THE REQUEST
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We are looking for a developer to work on all products for image optimization for search engine. Very specifically to work on rankings for google on image search for our products. Please show reference of this work prior, not just SEO. But how you are the image SEO expert with results.
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Hi, we are looking for someone to redesign four of your website pages. First Page: Home Page Second page: Admin Panel Third page: How It Works Fourth Page: Pricing After you complete your four pages design you must implement those new designs to our live website.
Skills: CSS PHP Web design Website Development
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
I would like to make an advertisement for an online food delivery. For example you can watch this video from the below link http://tinyurl.com/htmydap
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